CDC | Itenas



ARE YOU THE ONE?

We are a young digital form founded to create and develop innovative knowledge advancement and learning solutions. We are seeking for dynamic, enthusiast, and motivated professionals to grow together with us as a:

CUSTOMER ENGAGEMENT SPECIALIST

WHAT WILL YOU DO?

The position will essentially engage in various email communication with potential customers using email with a goal to help these potential customers to complete their purchase. In this position, you will do the followings:

  • Provide excellent support experience to potential customers through email
  • Qualifying potential customers & determining their needs
  • Efficiently fix experience complaints to customer satisfaction as quickly as possible
  • Track potential customer conversion
  • Assist our team to create initiatives aimed to increase customer experience

WHO IS THE IDEAL CANDIDATE?

  • Bachelor degree in relevant field
  • Past exposure(s) in customer relationship is a strong advantage
  • Able to communicate in a friendly and supportive manner using excellent written English
  • Internet savvy and an excellent understanding of digital tools
  • Ability to learn and think fast
  • Self starter and able to work independently with minimum supervision
  • Always be on the lookout for ways to improve the way we do things

This is a FULL TIME position, based in Bandung.

Send your application consisted of an application letter and complete resume in PDF format to hrm@skytreesolutions.com with subject “FT_CES

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Surat Pengantar Pemasangan Iklan Itenas

PT.Kubus Inovasi Agranara

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