TP Indonesia
English Customer Expert (Jakarta site)
Description
Are you passionate about helping others? Do you thrive in a fast-paced environment? We are looking for a dynamic and customer-focused Customer Service Representative to join our team!
Requirements
- Minimum education Diploma (D3) any major (Completed studies, notcurrently in the process of studying).
- Minimum GPA 2.75.
- Excellent written and verbal communication skills in English.
- Minimum EFSET Score C1 (will be tested on recruitment process).
- Fresh graduates are welcome.
- Flexible for SHIFTING schedule and changes along with in.
- Strong problem-solving skills and demonstrated multi-task capabilities.
- Fast learner and independent to work.
- Willing to placement in Jakarta.
Other Information
- Provide timely support to customers through available communication channels.
- Identify and escalate priority issues through proper channels.
- Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.
- Meet all key performance indicators set by the company and client.
- Work with other team members in identifying better ways in providing better customer support.
Poster
