What You’ll Do:

• Greet and welcome guests upon their arrival at the company.

• Answer all guest inquiries regarding the company and its operations.

• Handle incoming and outgoing phone calls professionally.

• Direct calls to the appropriate departments and take accurate messages when necessary.

• Receive letters, documents, and packages, and ensure timely delivery to the respective users.

• Record all incoming and outgoing correspondence, documents, and packages.

• Maintain a visitor log and prepare guest attendance reports.

• Handle guest complaints and provide appropriate responses or solutions in line with company standards.

• Prepare meeting needs for the CEO and departments for both internal and external meetings.

• Manage meeting room schedules and ensure readiness before use.

• Ensure the front office area is always clean, organized, and secure.

What We’re Looking For:

• Minimum 1 year of experience in a similar position.

• Diploma (D3) degree in Hospitality, Tourism, Business Administration, Management, or related fields.

• Excellent communication and interpersonal skills.

• Good command of English (both spoken and written).

• Knowledgeable about the company’s products and services.

• Strong multitasking and organizational abilities.

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Able to join immediately.